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A brand new experience

Stay tuned for a new and improved website!
Stay tuned for a new and improved website!

Staff writers

March 26, 2013 — This is an open letter to the dedicated users of

Hi Everyone,†

We donít get a chance to talk that often, but you have allowed us to be an important part of your day for over 12 years and we have a lot in common. For example, we share a passion for weather and this website!

That said; we are excited to come to you with some big news!

At The Weather Network, we have spent the last 18 months sorting through emails, taking phone calls, reading survey results and feedback to get to know you a little better, and more importantly, determine what we can do to improve our website.

We have listened to you and it has resulted in an evolution of

Coming up in the next few weeks, we will be asking you to try out our new site in BETA, also known as usability testing.

In BETA, we are inviting you to try out the website and once again provide your feedback. In doing so you are letting us know what we are doing really well and where you would like us to work much harder (we can take it, meteorologists have thick skin)!

It has been some time since we have completed a significant upgrade to our site and you may have some concern that we will remove your favourite parts. We also understand that change can be a little scary and unnerving, but please be assured we are designing this site for you.

Your feedback has always been an important part of our products, but never has it been as critical as it is now. We know a lot of you want to see improvements and we want to make the site run smooth and look better. By consulting you, the dedicated and valued user, and taking industry innovations in design and web technology we feel a better, faster and more intuitive site was created.

The invitation will be revealed on the site in the next two weeks and we sincerely hope you will enjoy it.

We built this site with the vision to both help and to inform you. From spring to winter, day to night and from sun to sleet, our goal will always be to deliver the most accurate, dependable, informative and user-friendly weather website.

Now, we want to hear what you have to say. Thanks for reading and we look forward to hearing from you again soon,†

Carrie Lysenko

Director, Web Services, Pelmorex Media Inc. and The Weather Network

Please email any questions and concerns to:

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