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Mobile: FAQs for The Weather Network Android

FAQs for The Weather Network Android

Questions



FAQs for The Weather Network Android

Answers

  1. What is PointCast?

    PointCast technology delivers hyper local forecasts and weather information with precision and accuracy beyond compare. By providing your POSTAL code, ZIP code or by activating Follow me we can deliver a hyper local PointCast as close as 1km/0.6miles using your latitude and longitude. More PointCast information.

  2. Why does my follow me city have the pin?

    The PointCast pin indicates the most local forecast is being provided. By enabling Follow me, we receive your latitude and longitude information and automatically deliver PointCast, a hyper local forecast and weather information as close as 1km/0.6miles. More PointCast information.

  3. The app is now called "The Weather Network application" instead of WeatherEye, why?

    We have proudly renamed our applications "The Weather Network" so that it now shares its name with our other services available on TV and web that you are familiar with. It will also help with finding the application in the Android Market.

  4. What is the “Follow me” functionality?

    The application makes use of the GPS coordinates and shows you the weather for where you happen to be, without needing to select the city, province etc. The feature is called the ‘Follow me’ functionality.

    You can enable or disable “Follow me” from the Locations screen which is accessible by tapping the “i” in the right corner beside the location name.

  5. Why is my "Follow Me" location sometimes a location several kilometres away?

    The "Follow Me" function looks for the closest weather station to your current location based on distance which may not be the weather station in your city.

    For example, if you live in a large city the weather for that city may come from the local airport often located outside the city centre. As a result, depending on where you are located in relation to the airport, the closest weather station to may actually be in the neighbouring town.

  6. I can’t find more detailed current observation information, where is it?

    To see detailed current observation data, tap the top portion of the screen near the sky conditions icon. The current observations screen will expand displaying wind speed & direction, humidity, pressure, visibility, ceiling, sunrise/sunset times, and yesterday’s high/low temperatures.

    The new app is highly interactive so tapping weather data will often provide more detailed information. For city and airport locations, air quality, UV report and pollen data is displayed, for more information simply tap the report to see more details.

    For school locations, school day forecast for to and from school is displayed and for park locations, bug report is displayed. To get more detailed bug information, tap the bug report. Tap the icon area again to return to the previous view.

  7. How do I add a City, Park, School or Airport location?

    To add a location tap the "i" icon in the right corner of the screen beside the location name. The Location screen will open, you can add a location by tapping the "+" sign in the top right corner or by tapping the PointCast button in the bottom right corner of the screen.

    If you tap the "+" sign, the search screen will open with a list of nearby locations. You can choose from these or search for a location using the search box. You can add a PointCast location by entering your Postal Code or US ZIP code, or search for cities, parks, schools, and airports by name. Tap the location you want to save.

    Postal codes can be entered with or without spaces and are case sensitive. For example, you can enter K1A 0A9 or K1A0A9 or K1a 0a9 or k1a0A9, all combinations will give you Ottawa, ON, Canada K1A 0A9. ZIP codes must not include spaces.

    Tap the "close" button in the top left corner to exit the Locations page and return to the forecast page.

  8. How do I move between saved locations?

    From the main weather page you can move between locations by swiping from left to right or right to left. By tapping the "i" icon in the bottom corner, you can access the Locations page where tapping a city will take you to its main weather page.

  9. What are the new features on this app?

    All the cool features can be found on the dashboard which is accessible from every page by tappingthe menu button (icon) in the top left corner. From the dashboard you can access all content available in the application including: 14 day trends, Charts, Bug reports (with Parks), and Pollen to name a few.

  10. What do the red and yellow alerts mean on the home screen?

    As on TV and the Web, the red and yellow banners refer to severe or active weather. In the new Android app, the most severe alert displays in the banner. Tapping on the banner will take you to the Alerts page which lists all current warnings and alerts. You can also tap on the warning or alert to get more details.

  11. How do I see more short term weather information?

    To see detailed weather data for the short term periods, tap on the period (i.e., Afternoon). The details page will open displaying wind speed & direction, humidity, P.O.P., rain and snow amounts as well as the hourly forecast for that period. You can tap the other short term periods (i.e., Evening) to see the hourly forecast for that period.

    This new application is highly interactive, by tapping the individual hours, the data for that time will display above. To return to the forecast page, tap the “x” in the top right corner to close the page.

  12. How do I find long term weather information?

    The long term weather information now includes the next fourteen days. To see the long term data, on the forecast page swipe upward from the short term weather information.

    To see more detailed long term data, tap the day you want to see. The details page will open displaying wind speed & direction, daylight hours, P.O.P., rain and snow amounts as well as the 14 Day Trend graph. You can move the 14 Day Trend graph back and forth to see all the days.

    This new version of The Weather Network application is more interactive, tap a specific day and the data will display above. To return to the forecast page tap the “x” in the top right corner.

  13. Where can I find the hourly forecast?

    The hourly forecast is available on the Short Term details page – tap a short term period (i.e., Afternoon) to open the details page. This new application is more interactive, by tapping the individual hours, the data for that time will display above.

    You can also access it from the dashboard by tapping Charts. The dashboard can be accessed from any page by tapping the icon in the top left corner.

  14. How do I get the 14 Day Trend?

    The 14 Day Trend is accessible from the long range forecast. Tap any day in the long range forecast and the details page will open. The 14 Day Trend graph is displayed at the bottom of the page. Improved interactivity allows you to move the graph back and forth through the 14 days and tapping an individual day will cause that day’s forecast to display above.

    The 14 Day Trend is also accessible from the dashboard, the icon in the top left corner of every page.

  15. Where do I find the satellite and radar maps?

    Satellite and Radar maps are accessible from the dashboard, the icon in the top left corner of every page. Tap the Maps icon.

  16. Can I get weather news and videos?

    New to The Weather Network for Android application, you can now get weather news stories and videos accessible on the dashboard under News.

  17. How do I remove a location?

    To remove a location tap the "i" icon in the right corner of the screen beside the location name. The Locations page will open listing all of your saved locations. To remove a location, press the icon to the right of the location name you wish to delete and drag to the left. This will remove the location from the list.

  18. How do I report a problem or make a comment?

    We are happy to hear from our users especially if they are experiencing technical difficulties. Please contact us and be sure to include which Android you are using.

    twnmobile@pelmorex.com

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