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Mobile: FAQs for iPhone WeatherEye

FAQs for iPhone WeatherEye

Questions



FAQs for iPhone WeatherEye

Answers

  1. What is the "Follow me" functionality?

    The application makes use of the GPS coordinates and shows you the weather for where you happen to be, without needing to select the location, state etc. The feature is called the 'Follow me' functionality.

    You can enable or disable "Follow me" from the Locations screen which is accessible by tapping the "i" in the right corner beside the location name. Want to learn more about the iPhone app? Watch our video tutorial.

  2. What is PointCast?

    PointCast technology delivers hyper local forecasts and weather information with precision and accuracy beyond compare. By providing your POSTAL code, ZIP code or by activating Follow me we can deliver a hyper local PointCast as close as 1km/0.6miles using your latitude and longitude. More PointCast information.

  3. Why does my follow me city have the pin?

    The PointCast pin indicates the most local forecast is being provided. By enabling Follow me, we receive your latitude and longitude information and automatically deliver PointCast, a hyper local forecast and weather information as close as 1km/0.6miles. More PointCast information.

  4. I can't find more detailed current observation information, where is it?

    To see detailed current observation data, tap the top portion of the screen near the sky conditions icon. The current observations screen will expand displaying wind speed & direction, humidity, pressure, visibility, ceiling, sunrise/sunset times, and yesterday's high/low temperatures.

    The iPhone app is highly interactive so tapping weather data will often provide more detailed information. For city, golf, ski and airport locations, air quality, UV report and pollen data is displayed, for more information simply tap the report to see more details.

    For school locations, school day forecast for to and from school is displayed and for park locations, bug report is displayed. To get more detailed bug information, tap the bug report. Tap the icon area again to return to the previous view.

    Want to learn more about the iPhone app? Watch our video tutorial.

  5. How do I add a City, Park, School or Airport?

    To add a location tap the "i" icon in the right corner of the screen beside the location name. The Location screen will open, you can add a location by tapping the "+" sign in the top left corner or by tapping the PointCast button in the bottom right corner of the screen.

    If you tap the "+" sign, the search screen will open with a list of nearby locations. You can choose from these or search for a location using the search box. You can add a PointCast location by entering your Postal Code or US ZIP code, or search for cities, parks, schools, and airports by name. Tap the location you want to save.

    Postal codes can be entered with or without spaces and are not case sensitive. For example, you can enter K1A 0A9 or K1A0A9 or K1a 0a9 or k1a0A9, all combinations will give you Ottawa, ON, Canada K1A 0A9. ZIP codes must not include spaces.

    Tap the "close" button in the top left corner to exit the Locations page and return to the forecast page.

    Want to learn more about the iPhone app? Watch our video tutorial.

  6. What are the other features on this app?

    All the cool features can be found on the dashboard which is accessible from every page by tapping the menu button in the top left corner. From the dashboard you can access all content available in the application including: 14 day trends, Charts, Bug reports (with Parks), Pollen, Golf, and Ski to name a few.

    Want to learn more about the iPhone app? Watch our video tutorial.

  7. What do the red and yellow alerts mean on the home screen?

    As on TV and the Web, the red and yellow banners refer to severe or active weather. In the iPhone app, the most severe alert displays in the banner. Tapping on the banner will take you to the Alerts page which lists all current warnings and alerts. You can also tap on the warning or alert to get more details or on the "View alerts" button.

    If you are witnessing severe or active weather and want to submit a photo or video simply tap the "Snap a pic" button. To see the latest weather videos tap the "Watch live" video.

    Want to learn more about the iPhone app? Watch our video tutorial.

  8. How do I see more short term weather information?

    To see detailed weather data for the short term periods, tap on the period (i.e., Afternoon). The details page will open displaying wind speed & direction, humidity, P.O.P., rain and snow amounts as well as the hourly forecast for that period. You can tap the other short term periods (i.e., Evening) to see the hourly forecast for that period.

    This application is highly interactive, by tapping the individual hours, the data for that time will display above. To return to the forecast page, tap the "x" in the top right corner to close the page.

    Want to learn more about the iPhone app? Watch our video tutorial.

  9. How do I find long term weather information?

    The long term weather information now includes the next fourteen days. To see the long term data, on the forecast page swipe upward from the short term weather information.

    To see more detailed long term data, tap the day you want to see. The details page will open displaying wind speed & direction, daylight hours, P.O.P., rain and snow amounts as well as the 14 Day Trend graph. You can move the 14 Day Trend graph back and forth to see all the days.

    This version of The Weather Network application is more interactive, tap a specific day and the data will display above. To return to the forecast page tap the "x" in the top right corner.

    Want to learn more about the iPhone app? Watch our video tutorial.

  10. Where can I find the hourly forecast?

    The hourly forecast is available on the Short Term details page – tap a short term period (i.e., Afternoon) to open the details page. This application is more interactive, by tapping the individual hours, the data for that time will display above.

    You can also access it from the dashboard by tapping Charts. The dashboard can be accessed from any page by tapping the icon in the top left corner.

    Want to learn more about the iPhone app? Watch our video tutorial.

  11. How do I get the 14 Day Trend?

    The 14 Day Trend is accessible from the long range forecast. Tap any day in the long range forecast and the details page will open. The 14 Day Trend graph is displayed at the bottom of the page. Improved interactivity allows you to move the graph back and forth through the 14 days and tapping an individual day will cause that day's forecast to display above.

    The 14 Day Trend is also accessible from the dashboard, the icon in the top left corner of every page.

    Want to learn more about the iPhone app? Watch our video tutorial.

  12. Where do I find the satellite and radar maps?

    Satellite and Radar maps are accessible from the dashboard, the icon in the top left corner of every page. Tap the Maps icon.

    Want to learn more about the iPhone app? Watch our video tutorial.

  13. Can I get weather news and videos?

    News stories and videos are accessible on the dashboard under News. As well, active weather and local forecasts are accessible from the dashboard under Video.

    Want to learn more about the iPhone app? Watch our video tutorial.

  14. How do I remove a location?

    To remove a location tap the "i" icon in the right corner of the screen beside the location name. The Location page will open listing all of your saved locations. Tap the "edit" button in the bottom right corner of the screen.

    The screen will change to "Edit" mode with a delete icon beside each location. Tap the location you wish to remove; a "delete" button will display. Tap the "delete" button and the location will be removed from the list.

    Tap the "done" button in the bottom right corner to exit the "Edit" mode and then tap the "close" button in the top right corner to return to the forecast page.

    Want to learn more about the iPhone app? Watch our video tutorial.

  15. I can't delete a city unless I add another city first. Why?

    The Weather Network app logic requires two locations be saved to the Locations List before one location can be deleted in order to ensure there is always a location being displayed. This logic applies regardless of whether "Follow Me" is enabled or not.

    Want to learn more about the iPhone app? Watch our video tutorial.

  16. How do I report a problem or make a comment?

    We are happy to hear from our users especially if they are experiencing technical difficulties. Please copy and paste the following email address and send us an email outlining the problem or comment. Please include which iPhone you are using.

    feedbackmobile@pelmorex.com

    Want to learn more about the new iPhone app? Watch our video tutorial.

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